We understand that plans may change, and unforeseen circumstances may arise. In order to provide the best service to all our clients, we have implemented the following cancellation policy for spa treatments:
48-Hour Notice: We kindly request a minimum of 48 hours' notice for any appointment cancellations or rescheduling.
Full Charge for Late Cancellations: Any cancellations or rescheduling made less than 48 hours before the scheduled appointment time will be subject to a full charge of the treatment cost.
No-Show Policy: Failure to show up for a scheduled appointment without any prior notice will also result in a full charge of the treatment cost.
We appreciate your understanding and cooperation in respecting our cancellation policy. This policy ensures that our spa therapists can better manage their schedules and accommodate other clients in need of our services.